TCS WORLDWIDE

30 Years of Experience. 5-Year Warranty. Future in Focus

30 Years of Innovation. Quality with Warranty. Deployed Worldwide.

30 Years of Expertise – and always compatible

Since 1995, TCS has stood for innovative building communication. All new products remain fully backward compatible – protecting your investment in the long term.

5-Year Warranty – Quality you can build on

Since 2025, TCS has offered a comprehensive 5-year warranty on all products – a clear sign of reliability, longevity, and trust in our technology.

Innovation that improves your everyday life

Whether it's a smartphone app, digital name management, concierge and announcement functions, or access control: Our solutions arise from practical needs – for more security, comfort, and efficiency.

Globally Positioned, Locally Connected

With partners and branches in Europe, MEA and Asia, TCS has a worldwide presence – while always staying close to the customer.

Design & Technology – Made in Germany

From product idea to delivery: Our systems are developed and manufactured in Germany – with a clear focus on design, functionality, and everyday usability.


Contact TCS Worldwide

Find all regional contact information for Europe, the Middle East, Asia-Pacific, and Africa here.


Important Notes

Safety Instructions

Assembly, installation, commissioning, and repairs of electrical devices may only be performed by a qualified electrician. Failure to follow these instructions may result in damage to the device or other hazards.

Warranty

We offer a simplified process for warranty claims. The warranty is provided in accordance with legal regulations. In case of a defect, the device replacement must be carried out by your qualified electrician.

Cleaning

Clean the door phone with a dry or damp cloth. Remove heavier soiling with household plastic cleaner. Avoid water entering the device! Do not use aggressive cleaning agents!

Disposal

Dispose of the device separately from household waste at an electronics recycling center. Contact your local council for information on the nearest recycling center. The packaging is recyclable. Dispose of the packaging components separately in recycling bins for cardboard and paper or plastics.

Imprint

Provider

TCS TürControlSysteme AG

Geschwister-Scholl-Straße 7

D-39307 Genthin

Contact

Phone: 03933/879910

Fax: 03933/879911

Email: info@tcsag.de

Website: www.tcsag.de

Legal Information

All rights reserved.

Commercial Register: HRB 3909 AG Stendal, Registered Office Genthin

VAT ID: DE811838548

Management Board: Dipl.-Ing. (FH) Otto Duffner (Chairman), Johannes Duffner

Supervisory Board: Herbert Walter (Chairman)

The European Commission provides a platform for online dispute resolution (OS), which you can find here ec.europa.eu/consumers/odr/.

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Image Rights

The image material used for this internet presence is subject to German copyright law, unless third-party usage rights are based on the copyrights of other countries. Apart from the company's internal photo and image documentation of TCS TürControlSysteme AG, images from various image agencies were used in compliance with their terms of use.

Any storage, use, and dissemination requires the written consent of TCS TürControlSysteme AG. For questions regarding this, please contact marketing@tcsag.de. Excluded are the image rights of image agencies, where their copyrights and terms of use specifically apply.

© TCS TürControlSysteme AG


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